4/30/2023 0 Comments Aetna timely filingMake sure your local address on your SSOL account is up to date! Contact information for claims assistanceĪetna Student Health Customer Service: 80 (in or outside the U.S. Make sure to keep a copy of the receipt for your records. Mail a claimĭownload the appropriate Claim Form from the Columbia/Aetna Student Health portal and mail the completed form along with a copy of your receipt to the indicated address. Get all the information and advice youll need in order to make a health care claim as an Aetna International member. For assistance with registering, you may contact Aetna Customer Service at 80. Returning users: you may log in using the user name you created when you registered for the portal. New users: In order to access the member portal on the Aetna Student Health website, you must register for the site first. To check the status of a claim, visit the Manage Claims section.Input all requested information and attach a copy of your receipt. Click Send a Message and select A claim from the dropdown menu.Click Contact Us at the top right of the page.Log on to the secure Aetna member website.Submit a claim onlineīefore submitting a claim, please make sure you have a digital copy of the receipt. The updated limit will: Start on January 1, 2022. In this example, the last day the health insurance will accept Company ABC's claim is May 21st. We’ve changed the standard nonparticipating-provider timely filing limit from 27 months to 12 months for traditional medical claims. This means that the doctor's office has 90 days from February 20th to submit the patient's insurance claim after the patient's visit. This information is for students currently enrolled in the Columbia University Student Health Insurance Plan.Ĭlaims must be submitted within 180 days from date of service. Company ABC has set their timely filing limit to 90 days after the day of service.
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